How do I control account security on my ecommerce website?

Summary

This article explains how security on your website can be controlled.

This article is only applicable to users who have a Catalyst Platinum O+ Trade Store that has been set up for trade customers. If you are interested in advertising your stock on-line please Contact your Platinum dealer or our sales team on 0116 230 1500 or by using our website sales contact page for more information.

More Information

Account Security

• Go to " Reports & Parameters Maintenance Options Platinum O and Catalyst FindIt".
• Click " Online Control Panel".
• Click Manage " Store".
• Find the " Manage Account Levels" section.

Use the "Account Level" drop-down box to select the level of account you want to view or amend (see How do I Set Up Account Levels on my Website?) and then for each of the following settings, choose whether this level of account...:

• "Account Details": can change their account details (name, address, phone, etc.).
• "Delivery Address": can specify a delivery address when placing an order.
• "Order Reference": can specify an order reference/"your ref" when placing an order.
• "Order Notes": can specify order notes/special instructions when placing an order.
• "Add to Basket": can add items to the basket and place an order.
• "PayPal Payment": must pay when placing an order.

Account Registration

You can choose whether new customers can register an account on your website or that they should be blocked.

• Go to " Reports & Parameters Maintenance Options Platinum O and Catalyst FindIt".
• Click " Online Control Panel".
• Click Manage " Content".
• Click [Edit] next to "Store Registered customers only".
• To block new customers from registering an account:
  • Enter a message to show when a non-registered customer views your website, such as
    Please log in to use our website. Click the reset password link above if you do not know your password.
  • Click [Update].
• To allow non-registered customers to browse your website and allow them to register their own accounts:
  • Click [Default] then [Update].

See also

• How do I Set Up Account Levels on my Website?
• How do I Configure Stock Availability on my Website?
• How do I Setup my Carriage Charges?
• How do I Edit the Terms on my Website?
• How do I Configure Emails from my Website?
• How do I Add Items to my Website?
• How do I Set the Price Code to be used on my Website?

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Keywords AND Misspellings

Platinum Online, Platinum O+, Website, e-commerce, ecommerce, trade, shop, tradeshop