How do I setup my carriage charges?
From Catalyst
Contents
Summary
This article explains how to setup the carriage charges that will appear on your website.
 | This article is only applicable to users who have a Catalyst E-Commerce Store. If you are interested in advertising your stock on-line please Contact your Platinum dealer or our sales team on 0116 230 1500 or by using our website sales contact page for more information |
More Information
Configuring Charging Method
By default the Catalyst e-Commerce Store is set to provide carriage options based on the value of items in a customers shopping basket. This can be changed so that carriage will be charged based on the weight of items in the shopping basket.
- To amend the charging method log in to Platinum Online.
This will take you to Platinum Online.
- Click the menu icon in the top-left corner of the page to open the menu, or swipe from left to right if you are using a mobile device or tablet, and go to " Administration eCommerce Manage Carriage".
 | Any changes you make on this page will be reflected on your E-Commerce store immediately. |
- Select 'Weight' to charge for carriage based on the weight of the shopping basket or select 'Value' to charge for carriage based on the value of the shopping basket.
- If you wish to charge for carriage based on the weight of a customer's shopping basket ensure that you have added weights to your items and performed an upload from the 'Platinum O+ Site Maintenance' program.
- After making a selection click [Save]. The changes will be saved and reflected on your website.
Configuring Carriage Charges
- To amend the carriage charges appearing on your website log in to [Platinum Online].
This will take you to Platinum Online.
- Click the menu icon in the top-left corner of the page to open the menu, or swipe from left to right if you are using a mobile device or tablet, and go to " Administration eCommerce Manage Carriage".
- Below the "Please select how you will be charging for carriage." section you will find your current carriage options.
If there are no carriage options displayed you will need to click [+] in the top-right corner of the page to add a carriage option (see 'Adding a New Carriage Option' below).
Editing an Existing Carriage Option
- To edit a carriage option, click on an item in the list of carriage options. This will take you to the editing page for that particular carriage potion.
| The "Stock Code" for each carriage option is predefined and cannot be amended. |
- In the "Label" field enter the description of the carriage option which will appear on your website when a customer views the shopping basket.
- In the "Cost" field enter the amount the customer will be charged for carriage if they select this item, this price is inclusive of any VAT.
| If you leave the "Cost" as '0.00' then the customer will not be charged for delivery when choosing this option. |
- In the "Range" fields enter the range of the customer's shopping basket value or weight, depending on your charging method, that a customer's shopping basket must be between for this carriage option to be available. Enter the lower limit in "Lower basket value limit" and the upper limit in "Upper basket value limit".
| Leave both fields of the "Range" as '0.00' if you wish for this carriage option to be shown irrelevant of the value or weight of the customer's shopping basket. |
- Click [Save] once you have completed any required changes, or [Back] to exit without saving your changes.
Adding a New Carriage Option
- To add an additional carriage option to your website press [+] in the top-right corner of the "Manage Carriage" page.
This will take you to an editing page with default values in all of the fields mentioned in the 'Editing an Existing Carriage Option' section above.
- Fill out the fields as described in the 'Editing an Existing Carriage Option' section above, and click [Save] once you have set the fields to their desired values, or [Back] to exit without creating the new carriage option.
Deleting a Carriage Option
- To delete an exiting carriage option, first select the carriage option to be deleted from the list of carriage options on the "Manage Carriage" page.
- In the top-right corner of this page click [x].
This will display a popup asking you to confirm your actions.
- Click [Delete] to delete the carriage option, or click [Cancel] to exit without deleting the carriage option.
See also
- How do I Configure Emails from my Website?
- How do I Edit the Terms on my Website?
- How do I Add Items to my Website?
- How do I Set the Price Code to be used on my Website?
