Difference between revisions of "How can I Stop the 'Encourage Contact Data' Requests?"
From Catalyst
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* Against {{DataPrompt|Encourage Contact Data}} set to {{DataValue|Y}}. | * Against {{DataPrompt|Encourage Contact Data}} set to {{DataValue|Y}}. | ||
| − | {{Tip|text=We '''advise''' to leave this enabled, as it will help to make your staff to get the customer details completing your customer database. Which will give you a better option to retain customers and to provided them with useful updates (mailshots, vehicle information, parts status...)}} | + | {{Tip|title=Tip|text= We '''advise''' to leave this enabled, as it will help to make your staff to get the customer details completing your customer database. Which will give you a better option to retain customers and to provided them with useful updates (mailshots, vehicle information, parts status...)}} |
== See also == | == See also == | ||
| + | * [[:Category:Getting Started|Getting Started]] | ||
| + | * [[:Category:Hints and Tips|Hints and Tips]] | ||
| + | * [[:Category:FAQ|Frequently Asked Questions]] | ||
| + | * [[How do I use the Retention Centre?]] | ||
* [[How do I send an SMS Message from Platinum?]] | * [[How do I send an SMS Message from Platinum?]] | ||
* [[How do I Send an Email from Platinum?]] | * [[How do I Send an Email from Platinum?]] | ||
| − | + | {{KB_Tags|Stop, Encourage, Contact, Data, Request, Email, SMS, Database, Data, Base, Prevent, Disable, Parameter}} | |
| + | {{FAQ}}{{ZN_Admin}}{{Hint}} | ||
Revision as of 11:53, 19 August 2013
Summary
This article will explain how to disable the feature to "Encourage Contact Data" requests on new accounts.
More Information
If you do not want to use the "Encourage Contact Data" requests feature in Platinum that encourages users to enter in a "Mobile Telephone Number" and a "Email Address", else enter in a reason why this is not being entered. Then you will need:
- Go to " Reports & Settings Maintenance Options System Administrator System Parameters".
- Press <Page-Down> until you get to the [Utilities] page.
- Against "Encourage Contact Data" set to 'Y'.
 | Tip: We advise to leave this enabled, as it will help to make your staff to get the customer details completing your customer database. Which will give you a better option to retain customers and to provided them with useful updates (mailshots, vehicle information, parts status...) |
See also
- Getting Started
- Hints and Tips
- Frequently Asked Questions
- How do I use the Retention Centre?
- How do I send an SMS Message from Platinum?
- How do I Send an Email from Platinum?
