Difference between revisions of "How do I check when I last had a Platinum update?"
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== More Information == | == More Information == | ||
| − | {{Warning|text=The Platinum system does not update itself automatically as all users need to be out of the system to allow the update to run | + | {{Warning|text=The Platinum system does not update itself automatically as all users need to be out of the system to allow the update to run.}} |
| − | Go to {{Menu|Help|About Platinum}}. | + | Customers with current software maintenance are entitled to update their system at any time, however it is the responsibility of the user to run said updates. |
| − | * | + | |
| − | + | For instructions please see [[Downloading a Platinum update]]. | |
| + | |||
| + | If you require further assistance please {{SupportContact}}. | ||
| + | |||
| + | {{Tip|text=We recommend regularly updating the software. At least once per month is advisable as this ensures you are getting the most from both your system and your business.}} | ||
| + | |||
| + | == Checking the Version == | ||
| + | Log into your Platinum system. | ||
| + | * Go to {{Menu|Help|About Platinum}}. | ||
| + | * You will see the {{DataPrompt|Platinum version}} on the {Tab|Licensing} tab. | ||
| + | |||
| + | {{Tip|text=From May 2022 Platinum updates are issued with a version number. Systems updated prior to May 2022 will display a version date until you next update.}} | ||
| + | |||
| + | Any [https://www.catalyst-uk.com/updates features or changes] added after this date will be missing from your installation until you [[Downloading a Platinum update|{{icon|cloud-download}} download and install]] the latest version of Platinum. | ||
{{Note|text=The {{Button|Online Check}} button on this tab is to update any licence details and check for any [[Parts Files|Price updates]] or [[Platinum postcode lookup software|Post Code updates]]. | {{Note|text=The {{Button|Online Check}} button on this tab is to update any licence details and check for any [[Parts Files|Price updates]] or [[Platinum postcode lookup software|Post Code updates]]. | ||
| − | *It will '''NOT''' update the software | + | *It will '''NOT''' update the software.}} |
== See also == | == See also == | ||
Revision as of 12:16, 14 June 2022
Summary
The following article outlines how to check how up to date your version of Platinum is.
More Information
 | The Platinum system does not update itself automatically as all users need to be out of the system to allow the update to run. |
Customers with current software maintenance are entitled to update their system at any time, however it is the responsibility of the user to run said updates.
For instructions please see Downloading a Platinum update.
If you require further assistance please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page.
 | We recommend regularly updating the software. At least once per month is advisable as this ensures you are getting the most from both your system and your business. |
Checking the Version
Log into your Platinum system.
- Go to " Help About Platinum".
- You will see the "Platinum version" on the {Tab|Licensing} tab.
| From May 2022 Platinum updates are issued with a version number. Systems updated prior to May 2022 will display a version date until you next update. |
Any features or changes added after this date will be missing from your installation until you download and install the latest version of Platinum.
 | The [Online Check] button on this tab is to update any licence details and check for any Price updates or Post Code updates.
|
See also
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