Difference between revisions of "How do I connect to my Platinum Online?"

From Catalyst
Jump to: navigation, search
m
Line 1: Line 1:
 
{{PreRelease}}
 
{{PreRelease}}
 
== Summary ==
 
== Summary ==
This article explains how to log into the {{PlatinumOnline}} system where you are able to add images to your vehicle stock, perform stock enquiries or review your sales dashboard.  
+
This article explains how to log into the {{PlatinumOnline}} system, where you are able to add images to your vehicle stock, perform stock enquiries or review your sales dashboard.  
  
 
== More Information ==
 
== More Information ==
In order for you to be able to log into {{PlatinumOnline}}, you will need to have your Platinum [[Downloading a Platinum Update|up to date]] as of 04/09/2013. All of the software necessary for Platinum Online is available free of charge for currently maintained or rented systems.  
+
In order for you to be able to log into {{PlatinumOnline}}, you will need to have your Platinum up to date as of ??/10/2013. All of the software necessary for Platinum Online is available free of charge for currently maintained or rented systems.
 +
* See [[Downloading a Platinum Update]].
  
You will require the Web Daemon module to be installed and up to date. {{SupportContact}} to arrange getting this sorted.  
+
You will also require the Web Daemon to be installed and up to date. (For Platinum Online use you will '''not''' need to purchase additional Platinum modules.)
 +
* See [[Web Daemon]].
 +
* See [[Why is my Web Daemon not contactable?]] if you have the Web Daemon installed but {{PlatinumOnline}} still can't connect.
 +
 
 +
If you require assistance do not hesitate to {{SupportContact}}.  
  
 
== Logging into Platinum Online ==
 
== Logging into Platinum Online ==
* To log into {{PlatinumOnline}} you will first need to set up your online password. To do this follow the article [[How do I set or change my Platinum Online Password?|here]].
+
* To log into {{PlatinumOnline}} you will first need to set up your online password. To do this see [[How do I set or change my Platinum Online Password?]]
 
* Once you have set your {{PlatinumOnline}} password click on {{Menu|Help|About Platinum}} and make a note of the {{DataPrompt|Online ID}}. This is your username to log into {{PlatinumOnline}}.
 
* Once you have set your {{PlatinumOnline}} password click on {{Menu|Help|About Platinum}} and make a note of the {{DataPrompt|Online ID}}. This is your username to log into {{PlatinumOnline}}.
 
* Open your web browser and go to <<Platinum Online>>.
 
* Open your web browser and go to <<Platinum Online>>.
Line 16: Line 21:
 
* Click the {{Button|Menu}} button at the top left to see a list of available options.
 
* Click the {{Button|Menu}} button at the top left to see a list of available options.
 
** The options available here will match those that you have available in Platinum, i.e. if you want to perform a stock enquiry you must have access to Stock Enquiries in Platinum.  
 
** The options available here will match those that you have available in Platinum, i.e. if you want to perform a stock enquiry you must have access to Stock Enquiries in Platinum.  
** For details on setting up user security see [[How do I Set Up User Security in Platinum?|here]].
+
** For details on setting up user security see [[How do I Set Up User Security in Platinum?]]
 
 
  
 
== See also ==
 
== See also ==
 +
*[[Downloading a Platinum Update]]
 +
*[[Web Daemon]]
 +
*[[Why is my Web Daemon not contactable?]]
 
*[[How do I set or change my Platinum Online Password?]]
 
*[[How do I set or change my Platinum Online Password?]]
 +
*[[How do I Set Up User Security in Platinum?]]
  
 
{{KB_Tags|}} {{KB_PlatinumOnline}}
 
{{KB_Tags|}} {{KB_PlatinumOnline}}

Revision as of 08:55, 17 October 2013

Summary

This article explains how to log into the Platinum Online system, where you are able to add images to your vehicle stock, perform stock enquiries or review your sales dashboard.

More Information

In order for you to be able to log into Platinum Online, you will need to have your Platinum up to date as of ??/10/2013. All of the software necessary for Platinum Online is available free of charge for currently maintained or rented systems.

You will also require the Web Daemon to be installed and up to date. (For Platinum Online use you will not need to purchase additional Platinum modules.)

If you require assistance do not hesitate to Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page.

Logging into Platinum Online

  • To log into Platinum Online you will first need to set up your online password. To do this see How do I set or change my Platinum Online Password?
  • Once you have set your Platinum Online password click on " Help About Platinum" and make a note of the "Online ID". This is your username to log into Platinum Online.
  • Open your web browser and go to <<Platinum Online>>.
  • In the "User" field enter your 'Online ID'.
  • In the "Password" field enter your Platinum Online password and click [Log in]
  • Click the [Menu] button at the top left to see a list of available options.
    • The options available here will match those that you have available in Platinum, i.e. if you want to perform a stock enquiry you must have access to Stock Enquiries in Platinum.
    • For details on setting up user security see How do I Set Up User Security in Platinum?

See also


Feedback
Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'
Keywords AND Misspellings