How do I control account security on my ecommerce website?

Summary

This article explains how security on your website can be controlled.

This article is only applicable to users who have a Catalyst Platinum O+ Trade Store that has been set up for trade customers. If you are interested in advertising your stock on-line please Contact your Platinum dealer or our sales team on 0116 230 1500 or by using our website sales contact page for more information.

More Information

Account Levels

See How do I set up Account Levels on my Website

Account Security

Once your manager and trade accounts have been tagged and uploaded, you can use the online control panel to control the features that they have access to.

• Go to " Reports & Parameters Maintenance Options Platinum O and Catalyst FindIt".
• Click " Online Control Panel".
• Click Manage " Store".
• Find the " Account Security" section.
• Use the "Account Level" drop-down box to select the level of account you want to view or amend.
• For each of the following settings, choose whether this level of account...:
  • "Account Details": can change their account details (name, address, phone, etc.).
  • "Delivery Address": can specify a delivery address when placing an order.
  • "Order Reference": can specify an order reference/"your ref" when placing an order.
  • "Order Notes": can specify order notes/special instructions when placing an order.
  • "Add to Basket": can add items to the basket and place an order.
  • "PayPal Payment": must pay when placing an order.

Account Registration

You can choose whether new customers can register an account on your website or that they should be blocked.

• Go to " Reports & Parameters Maintenance Options Platinum O and Catalyst FindIt".
• Click " Online Control Panel".
• Click Manage " Content".
• Click [Edit] next to "Store Registered customers only".
• To block new customers from registering an account:
  • Enter a message to show when a non-registered customer views your website, such as
    Please log in to use our website. Click the reset password link above if you do not know your password.
  • Click [Update].
• To allow non-registered customers to browse your website and allow them to register their own accounts:
  • Click [Default] then [Update].

See also

• How do I Configure Stock Availability on my Website?
• How do I Setup my Carriage Charges?
• How do I Edit the Terms on my Website?
• How do I Configure Emails from my Website?
• How do I Add Items to my Website?
• How do I Set the Price Code to be used on my Website?

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Keywords AND Misspellings

Platinum Online, Platinum O+, Website, e-commerce, ecommerce, trade, shop, tradeshop