Difference between revisions of "How do I exclude units from bulk mailing?"
From Catalyst
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This will stop any mailings to this vehicles owner from this point on. | This will stop any mailings to this vehicles owner from this point on. | ||
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* [[How do I Exclude Customers from Bulk Mailing?]] | * [[How do I Exclude Customers from Bulk Mailing?]] | ||
* [[How do I use the Retention Centre?]] | * [[How do I use the Retention Centre?]] | ||
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* [[How do I send an SMS Message from Platinum?]] | * [[How do I send an SMS Message from Platinum?]] | ||
* [[How do I send bulk SMS messages?]] | * [[How do I send bulk SMS messages?]] | ||
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{{KB_Tags|Market, marketing, exclusion, no mail, no email, no sms, Bike, Bikes, Car, Cars, Van, Vans, Motorhome, Motorhomes, Motor, Home, Homes, Caravan, Caravans, Motorcycle, Motorcycles, reten, retention}} | {{KB_Tags|Market, marketing, exclusion, no mail, no email, no sms, Bike, Bikes, Car, Cars, Van, Vans, Motorhome, Motorhomes, Motor, Home, Homes, Caravan, Caravans, Motorcycle, Motorcycles, reten, retention}} | ||
{{Hint}}{{KB_WS}}{{KB_VS}} | {{Hint}}{{KB_WS}}{{KB_VS}} | ||
Revision as of 11:19, 17 October 2013
Summary
There maybe cases whereby a particular customers vehicle would not wish to be contacted with promotional emails from platinum (e.g. a vehicle that has been written off) It is possible to add a marker on a vehicle so they no longer get any mailings sent from the Marketing system related to it.
More Information
Go to " Systems\Sales Unit Sales Add and edit vehicles".
- Enter the Vehicle stock number you wish to exclude.
- Click on the [Features] Tab.
Here you will see the exclusion in the unallocated box:
- Message Exclusion
- This is a global exclusion to not send any messages to the owner of this vehicle.
- To add simply select the exclusion you require and click the [->] button to allocate the exclusion to that vehicle
This will stop any mailings to this vehicles owner from this point on.
See also
- How do I Exclude Customers from Bulk Mailing?
- How do I use the Retention Centre?
- How do I Send an Email from Platinum?
- How do I send bulk email messages?
- How do I send an SMS Message from Platinum?
- How do I send bulk SMS messages?
