Difference between revisions of "How do I exclude units from bulk mailing?"
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== Summary == | == Summary == | ||
− | There maybe cases whereby a particular customers | + | There maybe cases whereby a particular customers unit would not wish to be contacted with promotional emails from platinum (e.g. a unit that has been written off) It is possible to add a marker on a unit so they no longer get any mailings sent from the Marketing system related to it. |
== More Information == | == More Information == | ||
− | Go to {{Menu | + | Go to {{Menu|{{VS}}|Add or Edit Units}}. |
− | * Enter the | + | * Enter the unit stock number you wish to exclude. |
− | * Click on the {{Tab|Features}} | + | * Click on the {{Tab|Features}} tab. |
Here you will see the exclusion in the unallocated box: | Here you will see the exclusion in the unallocated box: | ||
;Message Exclusion | ;Message Exclusion | ||
− | :This is a global exclusion to not send any messages to the owner of this | + | :This is a global exclusion to not send any messages to the owner of this unit. |
− | * To add simply select the exclusion you require and click the {{Button|->}} button to allocate the exclusion to that | + | * To add simply select the exclusion you require and click the {{Button|->}} button to allocate the exclusion to that unit. |
− | This will stop any mailings to this | + | This will stop any mailings to this units owner from this point on. |
== See also == | == See also == | ||
− | * [[How do I | + | * [[How do I exclude customers from bulk mailing?]] |
− | * [[ | + | * [[Getting started - Retention Centre]] |
− | * [[How do I | + | * [[How do I send an email from Platinum?]] |
* [[How do I send bulk email messages?]] | * [[How do I send bulk email messages?]] | ||
* [[How do I send an SMS Message from Platinum?]] | * [[How do I send an SMS Message from Platinum?]] | ||
* [[How do I send bulk SMS messages?]] | * [[How do I send bulk SMS messages?]] | ||
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− | {{KB_Tags| | + | {{KB_Tags|market, marketing, exclusion, no mail, no email, no sms, bike, bikes, car, cars, van, vans, motorhome, motorhomes, motor, home, homes, caravan, caravans, motorcycle, motorcycles, reten, retention}} |
− | {{ | + | {{How}}{{Hint}}{{KB_VS}}{{KB_WS}} |
Latest revision as of 05:33, 19 June 2019
Summary
There maybe cases whereby a particular customers unit would not wish to be contacted with promotional emails from platinum (e.g. a unit that has been written off) It is possible to add a marker on a unit so they no longer get any mailings sent from the Marketing system related to it.
More Information
Go to " Unit Sales Add or Edit Units".
- Enter the unit stock number you wish to exclude.
- Click on the [Features] tab.
Here you will see the exclusion in the unallocated box:
- Message Exclusion
- This is a global exclusion to not send any messages to the owner of this unit.
- To add simply select the exclusion you require and click the [->] button to allocate the exclusion to that unit.
This will stop any mailings to this units owner from this point on.
See also
- How do I exclude customers from bulk mailing?
- Getting started - Retention Centre
- How do I send an email from Platinum?
- How do I send bulk email messages?
- How do I send an SMS Message from Platinum?
- How do I send bulk SMS messages?