Difference between revisions of "How do I exclude units from bulk mailing?"
From Catalyst
m |
(Bulk update) |
||
| Line 5: | Line 5: | ||
Go to {{Menu|{{VS}}|Add or Edit Units}}. | Go to {{Menu|{{VS}}|Add or Edit Units}}. | ||
* Enter the unit stock number you wish to exclude. | * Enter the unit stock number you wish to exclude. | ||
| − | * Click on the {{Tab|Features}} | + | * Click on the {{Tab|Features}} tab. |
Here you will see the exclusion in the unallocated box: | Here you will see the exclusion in the unallocated box: | ||
| Line 19: | Line 19: | ||
* [[How do I exclude customers from bulk mailing?]] | * [[How do I exclude customers from bulk mailing?]] | ||
* [[Getting started - Retention Centre]] | * [[Getting started - Retention Centre]] | ||
| − | * [[How do I | + | * [[How do I send an email from Platinum?]] |
* [[How do I send bulk email messages?]] | * [[How do I send bulk email messages?]] | ||
* [[How do I send an SMS Message from Platinum?]] | * [[How do I send an SMS Message from Platinum?]] | ||
Revision as of 06:30, 10 January 2019
Summary
There maybe cases whereby a particular customers unit would not wish to be contacted with promotional emails from platinum (e.g. a unit that has been written off) It is possible to add a marker on a unit so they no longer get any mailings sent from the Marketing system related to it.
More Information
Go to " Unit Sales Add or Edit Units".
- Enter the unit stock number you wish to exclude.
- Click on the [Features] tab.
Here you will see the exclusion in the unallocated box:
- Message Exclusion
- This is a global exclusion to not send any messages to the owner of this unit.
- To add simply select the exclusion you require and click the [->] button to allocate the exclusion to that unit.
This will stop any mailings to this units owner from this point on.
See also
- How do I exclude customers from bulk mailing?
- Getting started - Retention Centre
- How do I send an email from Platinum?
- How do I send bulk email messages?
- How do I send an SMS Message from Platinum?
- How do I send bulk SMS messages?
