Difference between revisions of "How do I exclude units from bulk mailing?"
(Bulk update) |
(Bulk update) |
||
Line 25: | Line 25: | ||
{{KB_Tags|market, marketing, exclusion, no mail, no email, no sms, bike, bikes, car, cars, van, vans, motorhome, motorhomes, motor, home, homes, caravan, caravans, motorcycle, motorcycles, reten, retention}} | {{KB_Tags|market, marketing, exclusion, no mail, no email, no sms, bike, bikes, car, cars, van, vans, motorhome, motorhomes, motor, home, homes, caravan, caravans, motorcycle, motorcycles, reten, retention}} | ||
− | {{Hint}}{{KB_VS}}{{KB_WS}} | + | {{How}}{{Hint}}{{KB_VS}}{{KB_WS}} |
Latest revision as of 05:33, 19 June 2019
Summary
There maybe cases whereby a particular customers unit would not wish to be contacted with promotional emails from platinum (e.g. a unit that has been written off) It is possible to add a marker on a unit so they no longer get any mailings sent from the Marketing system related to it.
More Information
Go to " Unit Sales Add or Edit Units".
- Enter the unit stock number you wish to exclude.
- Click on the [Features] tab.
Here you will see the exclusion in the unallocated box:
- Message Exclusion
- This is a global exclusion to not send any messages to the owner of this unit.
- To add simply select the exclusion you require and click the [->] button to allocate the exclusion to that unit.
This will stop any mailings to this units owner from this point on.
See also
- How do I exclude customers from bulk mailing?
- Getting started - Retention Centre
- How do I send an email from Platinum?
- How do I send bulk email messages?
- How do I send an SMS Message from Platinum?
- How do I send bulk SMS messages?