Difference between revisions of "How do I filter out customers I don't want to contact?"
From Catalyst
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== See also == | == See also == | ||
| + | * [[How do I Exclude Customers from Bulk Mailing?]] | ||
| + | * [[How do I Exclude Vehicles from Bulk Mailing?]] | ||
* [[How do I use the Retention Centre?]] | * [[How do I use the Retention Centre?]] | ||
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* [[What Print Records do I Need for the Retention Centre?]] | * [[What Print Records do I Need for the Retention Centre?]] | ||
* [[How do I Send an Email from Platinum?]] | * [[How do I Send an Email from Platinum?]] | ||
* [[How do I send an SMS Message from Platinum?]] | * [[How do I send an SMS Message from Platinum?]] | ||
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{{KB_Tags|Filter,Customers,Contact,Retention,Centre,Do,Not,Do Not,Dont,Don't,Send,Action,Retain,Exclude, Excluded}} | {{KB_Tags|Filter,Customers,Contact,Retention,Centre,Do,Not,Do Not,Dont,Don't,Send,Action,Retain,Exclude, Excluded}} | ||
{{FAQ}} {{KB_WS}}{{KB_ST}} {{ZN_Accounts}}{{ZN_Admin}} {{GStart}} | {{FAQ}} {{KB_WS}}{{KB_ST}} {{ZN_Accounts}}{{ZN_Admin}} {{GStart}} | ||
Revision as of 13:41, 12 November 2013
Summary
This article will explain how to stop a customer or a vehicle from appearing in the retention centre. If a customer states that they do not want to be contacted for any particular reason, by law you must oblige. All of the "Retention Centres" have been designed with this in mind.
More Information
The " Retention Centre" follows the same rules as the " Marketing" menus followed, which are based on Attributes set against a customer or a vehicle.
- To exclude a customer from appearing in the " Retention Centre", please click HERE for more details.
- To exclude a vehicle from appearing in the " Retention Centre", please click HERE for more details.
See also
- How do I Exclude Customers from Bulk Mailing?
- How do I Exclude Vehicles from Bulk Mailing?
- How do I use the Retention Centre?
- What Print Records do I Need for the Retention Centre?
- How do I Send an Email from Platinum?
- How do I send an SMS Message from Platinum?
