Difference between revisions of "How do I put a customer\supplier invoice on hold?"

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== More Information ==
 
== More Information ==
 
Go to {{menu|Systems|{{SL}}\{{PL}}|Receipts\Payments}.
 
Go to {{menu|Systems|{{SL}}\{{PL}}|Receipts\Payments}.
* At {{DataPrompt|Customer\Supplier:}}, type in the Customer\Suppliers account code if known, or [[How do I Find a Supplier?|search]] for a Customer\Supplier.
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* At {{DataPrompt|Customer\Supplier:}}, type in the Customer\Suppliers account code if known, or [[How do I find a supplier?|search]] for a Customer\Supplier.
 
* Press {{KeyPress|Enter}} twice and {{KeyPress|Arrow key}} to the relevant invoice.
 
* Press {{KeyPress|Enter}} twice and {{KeyPress|Arrow key}} to the relevant invoice.
 
* Press {{KeyPress|S-F2}} to get to the Document Holds screen.
 
* Press {{KeyPress|S-F2}} to get to the Document Holds screen.

Revision as of 08:45, 19 September 2012

Summary

This article explains how you can prevent invoices being paid in Sales Ledger Receipts or Purchase Ledger Payments where there are queries to be resolved.

More Information

Go to {{menu|Systems|Sales Ledger\Purchase Ledger|Receipts\Payments}.

  • At "Customer\Supplier:", type in the Customer\Suppliers account code if known, or search for a Customer\Supplier.
  • Press <Enter> twice and <Arrow key> to the relevant invoice.
  • Press <Shift+F2> to get to the Document Holds screen.
  • Check the amount you wish to put on hold is correct.
  • Enter a comment of why the invoice needs to be on hold (if required).
  • Enter the expiry date for the hold if you want the system automatically to remove the Document Hold at a given date. If the Hold needs to be indefinite, then this date should be left blank.
  • Press <Esc> and press [Accept].

See also


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Keywords AND Misspellings
Customer, Supplier, Invoice, Payments, Document, hold