Difference between revisions of "Knowledge Base"

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[[Image:Platinum Logo.png|left|100px]]
 
[[Image:Platinum Logo.png|left|100px]]
 
Welcome to the Catalyst Computer Systems Ltd on-line solution centre for information about our ''Platinum'' software including troubleshooting steps, solutions to common issues, frequently asked questions, tips, tutorials and how-tos.
 
Welcome to the Catalyst Computer Systems Ltd on-line solution centre for information about our ''Platinum'' software including troubleshooting steps, solutions to common issues, frequently asked questions, tips, tutorials and how-tos.
  
Our support team continually update this Knowledge Base with solutions to resolved problems for our customers.
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Our support team continually update this Knowledge Base with solutions to resolved problems for our customers. {{SupportContact}} should you have any comments about the knowledge base as we value all feedback.
  
Any feedback about software can be left on our [http://www.catalyst-uk-support.com/invision/ support forums] <small>(You will need to register to use these forums.)</small>
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[[Image:rss.png|left|32px]]
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Vist our [https://www.catalyst-uk.com website] to keep up to date with the latest [https://www.catalyst-uk.com/news news] at Catalyst Computer Systems and [https://www.catalyst-uk.com/release-notes changes to] our Platinum Software.
*[http://www.catalyst-uk.com/cms/index.php?page=rss-feeds Keep up to date] with developments at Catalyst Computer Systems, our Platinum Software and Parts/Prices files using our RSS news feeds.
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Developers of third party links to our software and on-line services should subscribe to our [https://www.catalyst-uk.com/ccs/catalyst-computer-systems/news/developer-news {{icon|rss}} developer RSS news feed] where we post all status and service updates.
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</div>
  
 
=== Current Topics ===
 
=== Current Topics ===
* Click [[:Category:Current Topics|here]] for a list of current topical articles.
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* Click [[:Category:Current Topics|{{icon|plus}} here]] for a list of current topical articles.
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<!-- * [[Payroll end of year]] - End of Year Instructions for Platinum Payroll. -->
  
 
=== Software Updates ===
 
=== Software Updates ===
* Click [[Downloading a Platinum Update|here]] for instructions on how to download and install a Platinum Program Update.
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* Click [https://www.catalyst-uk.com/release-notes here] for a list of the latest changes to Platinum.
* Click [http://www.catalyst-uk.com/cms/index.php?page=what-s-new here] for a list of the latest changes to Platinum.
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* Click [[Software Development|here]] to see what the development team of Platinum are working on and what you can expect in future updates.
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==== Platinum ====
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* Click [[Downloading a Platinum update|{{icon|cloud-download}} here]] for instructions on how to download and install a Platinum Program Update.
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==== Web Daemon ====
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* Click [[Web Daemon|{{icon|cloud-download}} here]] for instructions on how to download and install the Catalyst Web Daemon.
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This software is used to power Platinum Email, live eCommerce enquiries, third party EPC support, your [https://www.catalyst-uk.com/platinum-online {{icon|cloud}} Platinum Online] that allows you to access useful features from mobile data enabled devices.
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=== Remote Support ===
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* Click [[Remote Support|{{icon|cogs}} here]] for our remote support option.
  
 
=== Categories ===
 
=== Categories ===
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* [[:Category:Knowledge Base|Platinum Knowledge Base]]
 
* [[:Category:Knowledge Base|Platinum Knowledge Base]]
 
* [[:Category:Current Topics|Current Topics]]
 
* [[:Category:Current Topics|Current Topics]]
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* [[:Category:Form|Permission Forms]]
  
 
----
 
----
 
* [[:Category:FAQ|Frequently Asked Questions]]
 
* [[:Category:FAQ|Frequently Asked Questions]]
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* [[:Category:How|How to..., How do I...]]
 
* [[:Category:Trouble Shooter|Troubleshooting]]
 
* [[:Category:Trouble Shooter|Troubleshooting]]
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* [[:Category:Getting Started|Getting Started]]
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* [[:Category:Guide|Guides]], ([[:Category:Best Practice|Best Practice]])
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* [[:Category:Videos|Video Tutorials]]
 
* [[:Category:Hints and Tips|Hints and Tips]]
 
* [[:Category:Hints and Tips|Hints and Tips]]
 
* [[:Category:Master Class|Masterclass Tips]]
 
* [[:Category:Master Class|Masterclass Tips]]
* [[:Category:Guide|Guides]]
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* [[:Category:Documents|Document Layouts]]
* [[:Category:Getting Started|Getting Started]]
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* [[Getting started - Manufacturer Composite Information|Manufacturer Composites]]
* [[:Category:Forms|Documents and Agreements]]
 
  
 
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=== Keep up to date ===
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Keep up to date with developments at Catalyst Computer Systems and with our Platinum Software.
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[[Image:CatalystNews.png|left|frameless|alt=Our own news feed|Click here to see our news feeds|link=https://www.catalyst-uk.com/ccs/catalyst-computer-systems/news]]
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[[Image:FaceBook.jpg|left|150px|frameless|alt=Like us on Facebook|Click here to see us on Facebook|link=https://www.catalyst-uk.com/facebook]]
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[[Image:Twitter.jpg|left|150px|frameless|alt=Follow us on Twitter|Click here to see us on Twitter|link=https://www.catalyst-uk.com/twitter]]
 
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Latest revision as of 03:51, 4 February 2023

Platinum Logo.png

Welcome to the Catalyst Computer Systems Ltd on-line solution centre for information about our Platinum software including troubleshooting steps, solutions to common issues, frequently asked questions, tips, tutorials and how-tos.

Our support team continually update this Knowledge Base with solutions to resolved problems for our customers. Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page should you have any comments about the knowledge base as we value all feedback.

Vist our website to keep up to date with the latest news at Catalyst Computer Systems and changes to our Platinum Software.

Developers of third party links to our software and on-line services should subscribe to our developer RSS news feed where we post all status and service updates.

Current Topics

  • Click here for a list of current topical articles.

Software Updates

  • Click here for a list of the latest changes to Platinum.

Platinum

  • Click here for instructions on how to download and install a Platinum Program Update.

Web Daemon

  • Click here for instructions on how to download and install the Catalyst Web Daemon.

This software is used to power Platinum Email, live eCommerce enquiries, third party EPC support, your Platinum Online that allows you to access useful features from mobile data enabled devices.

Remote Support

  • Click here for our remote support option.

Categories



Keep up to date

Keep up to date with developments at Catalyst Computer Systems and with our Platinum Software.

Our own news feed
Like us on Facebook
Follow us on Twitter