Why are my unit models not appearing when I search?
Summary
The following article explains why in some cases certain models of units may be missing from your unit searches.
More Information
When pressing the search button <Ctrl+F1> on the unit "Stock Number", Platinum searches all units, if some of your units are not appearing you will need to follow the steps below:
Go into any unit "Stock Number" on your system.
- From the "Model" field, press <Ctrl+F1>.
- Click the [Advanced] button.
- Change the "Catalyst Approved" option to 'All'.
Once accepted the system will remember this selection and all units will appear again in the searches.
See also