How do I Redeem Loyalty Points?

From Catalyst
Revision as of 12:10, 10 February 2023 by Shardae Harris (talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Summary

You may set up a customer loyalty scheme within Platinum which allows you to give customers a loyalty card which they can use to earn points and subsequently redeem those points as discounts on future purchases.

Customer Loyalty is a separate module which must be installed on your Platinum system. Contact your Platinum dealer or our sales team on 0116 230 1500 or by using our website sales contact page for more information.

Customer Loyalty in Platinum

The Customer Loyalty module currently works with:

See How do I set up a Customer Loyalty Scheme? for information on setting up the scheme.

Redeeming Points

Point of Sale

To redeem points from a Loyalty Card in "Point of Sale":

  • Enter all the items the customer is buying in the normal way.
  • Before pressing [Checkout], scan the customer's loyalty card using the barcode scanner. The customer's name and the number of points available to them will be displayed.
  • The number of points that are going to be earned from this sale will be displayed above the "Total:" in the bottom-right corner of the screen.
  • Click [Checkout] to move to the "Payments" screen.
  • Click "Loyalty Points" to pay all or part of the outstanding balance using the points the customer has previously earned.
  • Points acquired from this sale will be added to the Loyalty Card after the sale has been completed.

Click [Post] to complete the sale as normal.

See also


Feedback
Thank you for using our Knowledge Base, we value your feedback. Did you find this article useful? 'Yes' or 'No'
Keywords AND Misspellings
customer, loyalty, scheme, card, redeem points, issue points
Tags

LY01