How do I configure stock availability on my ecommerce website?

PLEASE NOTE: For this feature to work your Platinum system must be up to date (This feature was released 28th May 2012). For help on how up to date your Platinum system is please click Here, to download and update click Here and for any extra assistance\questions please Contact your Platinum dealer or our support team on 0116 230 1500 or by using our website support contact page.

Summary

This article explains how the display of stock availability on your website can be controlled.

This article is only applicable to users who have a Catalyst Platinum O+ E-commerce Store. If you are interested in advertising your stock on-line please Contact your Platinum dealer or our sales team on 0116 230 1500 or by using our website sales contact page for more information.

More Information

• Go to " Reports & Parameters Maintenance Options Platinum O and Catalyst FindIt".
• Click " Online Control Panel".
• Click Manage " Store".
• Find the " Stock Availability" section.
• Choose one of the following options:
  • "Hide all stock levels": Stock availability will not be displayed in the online store.
  • "Hide zero stock levels": Stock quantity available will be calculated as quantity in stock minus quantity on pending sales orders. If this is zero (or below) then stock availability will not be displayed, otherwise the store will display for example '3 in stock'.
  • "Show all stock levels": Stock quantity available will be calculated as quantity in stock minus quantity on pending sales orders, and will be displayed as, for example '3 in stock' or '0 in stock'.
  • "Show result of stock formula": (If you have the Web Daemon): A Stock Formula in Platinum will be calculated and its result displayed. This allows you to customise what is displayed to your liking. To use a stock formula, create it in Platinum and then enter its code next to "Show result of stock formula":
    • Go to " Stock Control Reordering Add or Edit Formulae Formula Amendments".
    • Enter a new "Formula Code", for example 'WEB1'.
    • Enter a "Formula Description", for example 'Web Availability'.
    • Enter a formula that results in the text to display on your store, for example:
      IF S-A-Q1 >= 0 THEN "In stock" ELSE "Call for availability"
      This means:

      S

      is the current quantity in stock,

      A

      is the quantity on pending sales orders,

      Q1

      is the quantity the online buyer has in their basket (or 1 if they have not added it to their basket yet).

See How do I set up Account Levels on my Website for information on how to set these up on your user accounts.

See also

• How do I Setup my Carriage Charges?
• How do I Edit the Terms on my Website?
• How do I Configure Emails from my Website?
• How do I Add Items to my Website?
• How do I Set the Price Code to be used on my Website?

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Keywords AND Misspellings

Platinum Online, Platinum O+, Website, e-commerce, ecommerce, trade, shop, tradeshop