Difference between revisions of "How do I exclude customers from bulk mailing?"
From Catalyst
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== See also == | == See also == | ||
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* [[How do I Exclude Vehicles from Bulk Mailing?]] | * [[How do I Exclude Vehicles from Bulk Mailing?]] | ||
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* [[How do I use the Retention Centre?]] | * [[How do I use the Retention Centre?]] | ||
* [[How do I Send an Email from Platinum?]] | * [[How do I Send an Email from Platinum?]] | ||
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* [[How do I send an SMS Message from Platinum?]] | * [[How do I send an SMS Message from Platinum?]] | ||
* [[How do I send bulk SMS messages?]] | * [[How do I send bulk SMS messages?]] | ||
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* [[How do I Get my Logo onto Printed Documents?]] | * [[How do I Get my Logo onto Printed Documents?]] | ||
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* [[How do I Add Advisories to a Workshop Job?]] | * [[How do I Add Advisories to a Workshop Job?]] | ||
* [[How do I include images in emails?]] | * [[How do I include images in emails?]] | ||
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* [[Can I Change the Heading Images?]] | * [[Can I Change the Heading Images?]] | ||
{{KB_Tags|Market, marketing, exclusion, no mail, no email, no sms, reten, retention}} | {{KB_Tags|Market, marketing, exclusion, no mail, no email, no sms, reten, retention}} | ||
{{KB_SL}}{{KB_WS}}{{KB_ST}}{{KB_VS}} {{FAQ}} | {{KB_SL}}{{KB_WS}}{{KB_ST}}{{KB_VS}} {{FAQ}} | ||
Revision as of 08:13, 23 September 2013
Summary
There maybe cases whereby a particular customer would not wish to be contacted with promotional emails from platinum. It is possible to add a marker on a customer so they no longer get any mailings sent from the Marketing system.
More Information
Go to " Systems\Accounts Sales Ledger Customer File Maintenance Add or Edit Customers".
- Select the account or SEARCH for a customer.
- Click on the [Attributes] Tab.
Here you will see the following exclusions in the unallocated box:
- Message Exclusion
- This is a global exclusion to not send any messages to the customer.
- Email Exclusion
- This excludes the customer from messages sent by email.
- SMS Exclusion
- This excludes the customer from messages sent through SMS Test Messages
- To add simply select the exclusion you require and click the [->] button to allocate the exclusion to that account.
This will stop any mailings of the selected type to this account from this point on.
See also
- How do I Exclude Vehicles from Bulk Mailing?
- How do I use the Retention Centre?
- How do I Send an Email from Platinum?
- How do I send bulk email messages?
- How do I send an SMS Message from Platinum?
- How do I send bulk SMS messages?
- How do I Get my Logo onto Printed Documents?
- How do I Add Advisories to a Workshop Job?
- How do I include images in emails?
- Can I Change the Heading Images?
