Difference between revisions of "How do I exclude units from bulk mailing?"
From Catalyst
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== More Information == | == More Information == | ||
| − | Go to | + | Go to {{Menu|Systems\Sales|{{VS}}|Add and edit vehicles". |
*Enter the Vehicle stock number you wish to exclude. | *Enter the Vehicle stock number you wish to exclude. | ||
| − | *Click on the | + | *Click on the {{Tab|Features}} Tab. |
Here you will see the exclusion in the unallocated box: | Here you will see the exclusion in the unallocated box: | ||
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== See also == | == See also == | ||
| − | *[[How do I use the Retention Centre?]] | + | * [[:Category:Getting Started|Getting Started]] |
| + | * [[:Category:FAQ|Frequently Asked Questions]] | ||
| + | * [[How do I Exclude Customers from Bulk Mailing?]] | ||
| + | * [[Creating a New Vehicle]] | ||
| + | * [[Creating a New Vehicle by Copying an Existing Vehicle]] | ||
| + | * [[Creating a Used Vehicle]] | ||
| + | * [[How do I use the Retention Centre?]] | ||
* [[How do I Send an Email from Platinum?]] | * [[How do I Send an Email from Platinum?]] | ||
* [[How do I send bulk email messages?]] | * [[How do I send bulk email messages?]] | ||
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* [[Can I Change the Heading Images?]] | * [[Can I Change the Heading Images?]] | ||
| − | + | {{KB_Tags|Market, marketing, exclusion, no mail, no email, no sms, Bike, Bikes, Car, Cars, Van, Vans, Motorhome, Motorhomes, Motor, Home, Homes, Caravan, Caravans, Motorcycle, Motorcycles, reten, retention}} | |
| − | + | {{FAQ}}{{KB_WS}}{{KB_ST}}{{KB_VS}} | |
Revision as of 14:41, 22 August 2013
Summary
There maybe cases whereby a particular customers vehicle would not wish to be contacted with promotional emails from platinum (e.g. a vehicle that has been written off) It is possible to add a marker on a vehicle so they no longer get any mailings sent from the Marketing system related to it.
More Information
Go to {{Menu|Systems\Sales|Unit Sales|Add and edit vehicles".
- Enter the Vehicle stock number you wish to exclude.
- Click on the [Features] Tab.
Here you will see the exclusion in the unallocated box:
- Message Exclusion
- This is a global exclusion to not send any messages to the owner of this vehicle.
- To add simply select the exclusion you require and click the [->] button to allocate the exclusion to that vehicle
This will stop any mailings to this vehicles owner from this point on.
See also
- Getting Started
- Frequently Asked Questions
- How do I Exclude Customers from Bulk Mailing?
- Creating a New Vehicle
- Creating a New Vehicle by Copying an Existing Vehicle
- Creating a Used Vehicle
- How do I use the Retention Centre?
- How do I Send an Email from Platinum?
- How do I send bulk email messages?
- How do I send an SMS Message from Platinum?
- How do I send bulk SMS messages?
- How do I filter out Customers I don't want to Contact?
- How do I Get my Logo onto Printed Documents?
- How do I Create a Custom Retention Centre Action?
- How do I Add Advisories to a Workshop Job?
- How do I include images in emails?
- How do I Choose How to Contact a Customer through the Retention Centre?
- How do I Exclude Customers from Bulk Mailing?
- Can I Change the Heading Images?
