Difference between revisions of "How do I filter out customers I don't want to contact?"
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Robert Hearn (talk | contribs) (Created page with "{{Review}} == Summary == This article will explain how to stop a customer or a vehicle from appearing in the retention centre. If a customer states that they do not want to be co...") |
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== Summary == | == Summary == | ||
| − | This article will explain how to stop a customer or a vehicle from appearing in the retention centre. If a customer states that they do not want to be contacted for any particular reason, by law you must oblige | + | This article will explain how to stop a customer or a vehicle from appearing in the retention centre. If a customer states that they do not want to be contacted for any particular reason, by law you must oblige. All of the "Retention Centres" have been designed with this in mind. |
== More Information == | == More Information == | ||
| − | The | + | The {{Menu|Retention Centre}} follows the same rules as the {{Menu|Marketing}} menus followed, which are based on Attributes set against a customer or a vehicle. |
| − | *To exclude a customer from | + | *To exclude a customer from appearing in the {{Menu|Retention Centre}}, please click [[How do I Exclude Customers from Bulk Mailing?|here]] for more details. |
| − | *To exclude a vehicle from | + | *To exclude a vehicle from appearing in the {{Menu|Retention Centre}}, please click [[How do I Exclude Vehicles from Bulk Mailing?|here]] for more details. |
Revision as of 15:55, 2 April 2012
Summary
This article will explain how to stop a customer or a vehicle from appearing in the retention centre. If a customer states that they do not want to be contacted for any particular reason, by law you must oblige. All of the "Retention Centres" have been designed with this in mind.
More Information
The " Retention Centre" follows the same rules as the " Marketing" menus followed, which are based on Attributes set against a customer or a vehicle.
- To exclude a customer from appearing in the " Retention Centre", please click here for more details.
- To exclude a vehicle from appearing in the " Retention Centre", please click here for more details.
See Also
- How do I use the Retention Centre?
- How do I Send an Email from Platinum?
- How do I send an SMS Message from Platinum?
- How do I stop PDI's from appearing in the Retention Centre?
- How do I Exclude Customers from Bulk Mailing?
- How do I Exclude Vehicles from Bulk Mailing?
