How do I filter out customers I don't want to contact?

Summary

This article will explain how to stop a customer or a vehicle from appearing in the retention centre. If a customer states that they do not want to be contacted for any particular reason, by law you must oblige, all of the "Retention Centres" have been designed with this in mind.

More Information

The "Retention Centres" follows the same rules that the "Marketing" menus follow, which is base on attributes set against a customer or a vehicle.

• To exclude a customer from ever appearing in the "Retention Centres" please click here for more details.

• To exclude a vehicle from ever appearing in the "Retention Centres" please click here for more details.

See Also

• How do I use the Retention Centre?
• How do I Send an Email from Platinum?
• How do I send an SMS Message from Platinum?
• How do I stop PDI's from appearing in the Retention Centre?
• How do I Exclude Customers from Bulk Mailing?
• How do I Exclude Vehicles from Bulk Mailing?

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Keywords AND Misspellings

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