How do I show a Credit/Refund on eBay in Platinum?
From Catalyst
Revision as of 14:00, 13 March 2012 by Chris Morrison (talk | contribs) (Created page with "{{Review}} == Summary == If you have sell on eBay and have Platinum configured to receive these sales directly into Sales Order Processing you can also automate the crediting pr...")
 |
This article or section is under review. Be aware: Content may change as the document is reviewed. |
Summary
If you have sell on eBay and have Platinum configured to receive these sales directly into Sales Order Processing you can also automate the crediting process.
More Information
To process the credit into Platinum all you need to do is credit the sale on your eBay shop, after you have completed the credit on eBay the order will be received into Platinum with a negative quantity and a refund against the customer's account.
If you have the Web Daemon module installed then eBay sales will be downloaded to your Platinum system as soon as they are received by our servers.
Without this, you must check for orders manually by entering the " Add or Edit Sales Orders" or " Process Sales Orders" options.
See also
- How do I Get my eBay Sales in to Platinum?
- Why are my eBay Sales not Appearing in Platinum?
- Processing a Sales Order
