Difference between revisions of "What should I do when I change my eBay Password?"
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== Summary == | == Summary == | ||
This article will explain what you will need to do if you change your eBay password in order for your orders to keep being downloaded into Platinum. | This article will explain what you will need to do if you change your eBay password in order for your orders to keep being downloaded into Platinum. | ||
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+ | These instructions also apply to the upload of units to Ebay. You need to refresh the authorisation every 18 months. | ||
== More Information == | == More Information == |
Revision as of 09:05, 25 September 2019
Summary
This article will explain what you will need to do if you change your eBay password in order for your orders to keep being downloaded into Platinum.
These instructions also apply to the upload of units to Ebay. You need to refresh the authorisation every 18 months.
More Information
As we all know from time to time it is a good routine to change your passwords. Doing this to eBay is no different, however if you were to change your password on eBay you will need to link your Platinum system.
In order to re-authorise Platinum to deal with your eBay orders you will need to:
- Go to " Reports & Settings Maintenance Options Platinum O and Catalyst FindIt Online Control Panel".
- This will take you to your online "CMS/FindIt" control panel.
- Click Manage: "eBay".
- Then click "Grant or renew permission for Catalyst to access your eBay account...".
- You will need to sign into your eBay account through this screen, and follow the on-screen instructions which will give permission for Catalyst to access your eBay user account, which is essential to download your orders.
- This will take you to your online "CMS/FindIt" control panel.
You might be required to request eBay to contact you and confirm an on-screen reference code. This would mean eBay will call you. |
This process will also need to be done once every 18 months to renew the license. |
See also
- How do I get my eBay sales in to Platinum?
- Why are my eBay Sales not Appearing in Platinum?
- How do I assign stock to my eBay listings?
- How are eBay Shipping Costs Imported?
- How do I show a Credit/Refund on eBay in Platinum?
- How do I review new web customers?