Articles
From Catalyst
Use this page to add articles.
- Login to the Knowledge Base and press the [edit] button, add your page name to the list below (order does not matter) in between [[<your page name>]] below.
- Save the page.
- Click on the Red link you have created to start creating your page.
- Follow the rules outlined in the [guide] for how to write your article.
Remember: What you write here becomes live the moment you press [Save]...
Contents
Knowledge Base
Articles in Red have yet to be written, articles in Blue have already been written and their entry here can be removed.
Title Suggestion
When an article name is entered here, you must tag the line with todays date - this date must NOT be changed (this allows us to see how long an article has been waiting to be completed).
- The article should sit in this section until it has been approved, it is then moved the 'Title Confirmed' section below, before allocation.
- '18/07/2018' - How do I Uninstall Platinum Data Manager Server? - CWA OK
- '18/07/2018' - How do I Uninstall Platinum Web Daemon? - CWA OK
- '24/07/2018' - How do I Cancel a Customer Booking? - KK (await facility for cancel status?) - CWA OK
- '31/07/2018' - How to deal with Manufacturer Deposit Contributions - NS
- '02/08/2018' - How do I Process a Sales Order through Sales Order Dispatch? - SJ
Suggestions from Programming!
Booking & Hire Article Ideas:
- NOTE
- Indentation indicates article linking hierarchy, i.e. Getting Started should have links to all the articles with more asterices below it.
How do I Process a Customer Booking should have the articles with more asterices underneath it linked.
- DO NOT DUPLICATE.
- Booking & Hire - Getting Started - CWA OK / KK Written
- How do I Create a Hire Item? - CWA OK / J Written
- How do I Create a Hire Item Type? - CWA OK / J Written
- How do I Process a Customer Booking? - CWA OK / KK Written
- How do I Handle a Customer Booking Enquiry? - CWA OK / J Written
- How do I Take a Deposit for a Customer Booking? - CWA OK / J Written
- How do I Print a Hire Agreement Document? - CWA OK / KK Written
- How do I Produce a Hire Booking Invoice? - CWA OK / KK Written
- How do I Take a Payment for a Hire Invoice? - CWA OK / J Written
- How do I Refund Customer Booking Deposits? - CWA OK / J Written
- How do I Produce a Security Invoice? - CWA OK KK Written
- How do I Take a Payment for a Security Invoice? - CWA OK / J Written
- How do I Customise the Customer Booking Process? - CWA OK / J Written
- How do I Create a Booking Status? - CWA OK / J Written
- How do I Make a Hire Item Unavailable for a Period? - CWA OK / J Written
- How do I Create a Hire Item Activity Type? - CWA OK / J Written
- How do I Customise Text on my Booking and Security Invoices? - CWA OK / KK written
Include information about the default agreements SXBH005.EPL & SXBH005VS.XML and which is used in which circumstances.
Title Confirmed
- '02/08/2016' - How do I Set Up Warehouse Charging? - CWA
- '27/10/2017' - Payroll Tax Calendar - KK (this would be a link to PDF files for the current and next tax year - SAGE do this!) - CWA - OK Include explanation of how to use the calendar.
- '13/12/2017' - How do I Add an Unsubscribe Link to my Bulk Emails (this would let people know how to write this link for their bulk Marketing) - CWA Ok. Is this covered by Can Customers Unsubscribe from Platinum Marketing?? - Jamie
- '08/03/2018' - How do I Deal with Betterment? - NS - CWA OK - add the detail in the article & bear in mind that it canbe applied to warranty as well.
- '13/04/2018' - How do I add Allocate Costs to a Vehicle in Vehicle Costings via the Purchase Ledger? -NS- CWA Add a section to the existing article please.
- '10/05/2018' - How do I Deal with Unwanted Vehicle Records? - KK - CWA OK
- '17/07/2018' - How do I Enter a Report Range? - CWA OK
- '17/07/2018' - How do I Create a Report Sort Order? - CWA OK
- '17/07/2018' - How do I Create a Report Column? - CWA OK
