Getting started - Booking & Hire
The following article explains how to get started with Booking and Hire.
Creating Hire Items
- See How do I create a booking item type? to create categories of items you intend to hire and define to which, if any, module they link.
- See How do I create a hire item? to create the items you intend to hire.
Creating Price Plans and Rates
Pricing can be set per item, item type or as a general setting. It can be customised per season and calculated based on the items and dates applied to a booking.
- How do I customise hire price rates? explains how to create rates such as Daily, Weekly and Monthly.
- How do I customise pricing in Booking & Hire? guides you through the process with links to other relevant articles.
Bookings and Enquiries
Enquiries and Customer Bookings can be added to the system through " Add or Edit Customer Bookings".
- How do I deal with a customer booking enquiry? explains how to view availability of hire items for a potential customer.
- How do I process a customer booking? explains how to enter a booking.
The following articles will guide you through the steps involved in a booking from taking a deposit through to producing the final invoice.
- Taking Booking Deposits and Security Deposits
- Producing a Hire Agreement Form
- Producing a Hire Invoice
- Taking a Payment
Refunds and Security
These articles guide you through how to refund a deposit, how to issue a security invoice and how to retain a security deposit, in the event of damage or loss to your hire items.
- Refunding deposits in the event of a cancellation or amendment to a booking.
- Producing a Security invoice in the event of loss or damage to a hire item or items.
- Allocating a Payment in the event the security deposit does not cover the balance of the invoice.
Hire Item Availability
These articles explain how to create activity types to suit your business, e.g. Cleaning, Repairs, Staff hire etc and how to show items as unavailable for hire.
Customising your Hire System
The system is issued with standard settings which you may wish to tailor to suit your business, e.g. the default Hire Period, Booking Statuses, default Deposit amounts etc.
- See How do I customise the customer booking process? for more information.
- See How do I create a booking status? for how to add your own booking statuses to the system.
- See How do I customise text on my booking and security invoices?.
- What booking & hire reports are available?
- How do I retire a hire item?
- How do I cancel a customer booking?